Short, honest writing on what is working, what is not, and what we are learning inside real organisations.
In my last newsletter, I shared Career Helper, a Claude skill for job seekers. I mentioned I'd follow up with what I've learned from building 50+ skills. This is that follow-up. I've been building with Claude Code since its launch in February 2025. When Anthropic formalised the skills feature in…
I don't know why, but January is often a forced career transition moment, so it seems now is a good time to subvert the newsletter to talk about this Claude skill. It's a pretty useful demonstration of what you can do with a skill, making use of all sorts of techniques. Next newsletter, I will…
All of the Major providers have cook books, or prompt writing guides. With the release of chatGPT 5.1 there are a few changes you can make to when you are creating prompts to get better results out of it. I know this looks a little alien, and is a bit more effort. Do I use these approaches all of…
Customer Profile A well-established financial services firm with a 50-year legacy, over 350 employees, and consistently strong margins. Renowned for its trust, expertise, and people-driven workflows, the firm had long been a leader in its space. But as AI-enabled competitors emerged, pressure…
Why Mid-Sized Firms Do Not Need to Lead the AI Race, but Do Need to Catch Up Over the last two years, we have worked closely with dozens of mid-sized organisations to understand how they are responding to the acceleration of artificial intelligence. While headlines focus on disruption and…
In boardrooms across the UK, a familiar conversation is playing out. Someone asks if the business is doing anything with AI. The answers are often vague. A chatbot here. A small experiment there. Perhaps someone in IT is trying out a language model. These early steps might feel like progress, but…
Introduction: The Unstoppable Wave of AI Artificial Intelligence (AI) is no longer a futuristic concept; it is already reshaping the core of knowledge-based work. Over the past two years, my team and I have studied, consulted with, and advised more than 100 mid-sized businesses on AI readiness,…