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Field notes

Notes from the front line of AI adoption.

Short, honest writing on what is working, what is not, and what we are learning inside real organisations.

The Pilot Trap: Why Your Next Innovation Will Be a Nightmare

And How to Save It Let us begin with a difficult truth. That new pilot you are about to kick off, the one being championed internally as the next major leap in transformation, is more likely to stall than succeed. This will not be because of bad code, immature algorithms or even external market…

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Understanding Competence, and why it matters

Introduction: Why Competence Matters More Than Curiosity The growing presence of generative AI tools like ChatGPT in the workplace has sparked a wave of experimentation. Business users are drafting emails, summarising documents, generating product ideas, and even scripting client communications,…

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Implementing AI Agents? Your Business May Already Know How

A Pattern-Based Approach While organisations rush to implement AI agents, they're overlooking something crucial: the patterns for successful AI agent implementation already exist in their businesses. After working through numerous AI agent developments, I've noticed a striking insight - we're…

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